DELIVERY & RETURNS
– Memorial Day
– Independence Day
– Labor Day
– Christmas Eve
– Christmas Day
– New Year’s Eve
– New Year’s Day
Only full-priced, US domestic orders are eligible for return. Our return policy is as follows:
– Return requests must be submitted within 3 days after the item has been delivered.
– Item(s) must be shipped to XXLMart within 3 days after approval. Returns cannot be processed or accepted at our retail location.
– Customers are responsible for return shipping. For your protection, we suggest using a carrier that provides tracking information.
– Item(s) must be unworn and in the original condition received. The box must also be in the same condition as received. Shoe boxes should not be used as the packing box.
– Final sale orders are not eligible for return. Final sale includes items purchased during a promotional period; International orders; and Items purchased at our retail location.
– Once your return is approved & received, you will be issued a merchandise credit less a 10% restocking fee. Merchandise credits are non-transferable and can only be used at xxlmart.com.
Please contact us to initiate the returns process. When prompted, please use the Order # from your order confirmation email (not your packing slip).